Water and Sewer Rates & Fees

Our Customers are billed monthly for water and sewer usage.  The water meter is read monthly to determine the consumption.

Our current Water and Sewer Rates can be found  here.

Start or Discontinue Service

• Sign In Application
• Sign Out Application
• Suspend Irrigation Application

Paying Your Bill

• By Mail: P.O. Box 5078, Tallahassee, FL 32314-5708
• Online
• Automatic Bank Draft
• In Person: City Hall, located at 110 Academy Street, Canton GA
• Drop Box: Our Payment Drop Box is located at City Hall
• Waste Pro Sanitation 

Need to Print or View a Past Bill?

View/print a past or current billing statement? See past consumption history?  Log in to access your account(s) history here.

Service Issues

The department receives and responds to customer-related issues daily including issuing work orders for internal and external staff to investigate issues when needed. If you are experiencing any issues with your service, please contact our office at 770-704-1502,  Monday-Friday 8 a.m.-5 p.m.

In Case of After Hours Emergency 

If you are experiencing a water outage, leak, or sewer related emergency, please contact the Operations Department at 770-479-2392.

Water Restrictions

There is currently no drought level response declared for the metro Atlanta region or the state of Georgia. The Metro Water District encourages all Georgians to follow the state’s year-round watering restrictions required under the Water Stewardship Act of 2010, which limits outdoor watering to before 10 a.m. and after 4 p.m. To keep up-to-date  on the latest drought status visit here. 

Trash & Recycling

Waste Pro proudly services the City of Canton’s waste collection. Waste Pro will provide weekly garbage collection and offer the option of bi-weekly recycling collection. 

Visit www.wasteprousa.com/canton/ for information on:

• Paying your bill
• Signing up or adding additional services(e.g., second cart, Recycling, etc.)
• Guidance on Curbside Collection and Recycling Services
• Items Collected 
• Recycling Tips 
• Holiday Schedules
• Replacement Carts 
• Collection/Service Day per Street

For more information, please call Waste Pro (678) 720-2000 

Water Quality Reports

The City of Canton is committed to providing our customers with safe, dependable drinking water 24 hours a day, 7 days a week, 365 days a year that meets or exceeds federal and state quality standards.  View the City’s Annual Water Quality Reports.

Contact Us

We strive to make sure we are able to answer any questions or concerns our customers may have.  Please reach out to us at 770-704-1502, Monday-Friday 8 a.m.-5 p.m., or email us at water@cantonga.gov .

In Case of After Hours Emergency
If you are experiencing a water outage, leak, or sewer related emergency, please contact the Operations Department at 770-479-2392.

Emergency CodeRED Alerts 

Sign up for CodeRED to receive boil water advisories, weather emergencies, street closures and more.

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